I have not received my tickets; how long does it take?

Normally it takes only a few minutes for the email with your tickets to arrive. On rare occasions, it may take 1 – 2 hours. A few things to consider:

• If you paid via PayPal, we might still be waiting for a confirmation that they have cleared your transaction. This usually happens in under a minute, but it can take a few hours to hear back from PayPal in some cases.
• If you don’t receive your tickets within 2 hours, please contact our Customer Support team to find out what’s up.