When guests check in, they can provide their own name/email or the name/email of the person who purchased their tickets. They can also provide their 4-digit ticket code. You’ll see a status icon next to each guest’s name in the list. The red exclamation means some requested info is still missing. The orange people icon means the data is complete but may be duplicated, so you should double-check it.
TIP: For walk-ups (people who haven’t purchased tickets yet), ask them to scan the QR code in the upper right corner of your screen. This will take them to the event page, where they can purchase their tickets. Once they’re finished, they can return to the check-in line.